What to Include:

• Provide specific details.
• Mention the date and any individuals involved.
• Your contact information for follow-up.

Our Commitment:

• Timely acknowledgment of your feedback.
• Transparent investigation and resolution process.
• Continuous improvement based on your input.

Your insights contribute to the ongoing evolution of HM Finance Group. Thank you for being a part of our journey.

2. Complaints: We take all complaints seriously and view them as opportunities to enhance our services. If you have any concerns, please email us at complaints@hmfinancegroup.com.au. We’ll investigate promptly and work towards a resolution.